The importance of creating a personalised user experience, and the need to drive digitalisation in trade and sustainability.
In conversation with:
Ebru Pakcan, global head of trade, treasury and trade solutions, Citi
Sandra Peterson, global head of client experience, treasury and trade solutions, Citi
Joy Macknight, managing editor, The Banker
Watch video interviewThoughts from:
Ebru Pakcan, global head of trade, treasury and trade solutions, Citi
Gonca Latif-Schmitt, global head of Citi commercial cards, treasury and trade solutions, Citi
Read articlePanel: Cruise shipping - a return to former glory?
Across restructurings, payment holidays and workouts for loans, how has export finance helped the industry survive during the pandemic? Will we see a recovery with travel post Covid? Have consumer preferences changed? What about climate related sensitivity here? How will new technologies like hydrogen play an important role in the rebuilding of these industries?